Privacy Policy

Last Updated: Jun 19, 2026

1. Introduction

The Four Leaf ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make bookings, subscribe to our marketing communications, or interact with us in any way.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Who We Are

The Four Leaf
53-59 West St, Sheffield, S1 4EQ
United Kingdom
Email: [email protected]
Telephone: 0114 3221798

For any privacy-related enquiries, please contact us using the details above.

3. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Email address
  • Telephone number
  • Booking details
  • Event enquiries
  • Marketing preferences
  • Any information included in messages you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Website usage data

This information helps us improve our website and services.

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Process reservations and bookings
  • Manage event requests
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (where consent has been given)
  • Maintain website security
  • Comply with legal obligations

5. Lawful Basis for Processing

Under UK GDPR and EU GDPR, we rely on one or more of the following legal bases:

Consent

Where you have agreed to:

• Receive marketing emails
• Accept non-essential cookies

Contract

Where processing is necessary to:

  • Manage bookings
  • Respond to requests for services

Legitimate Interests

To:

  • Improve our services
  • Maintain website security
  • Understand customer preferences

Legal Obligation

Where required to comply with applicable laws and regulations.

6. Marketing Communications

If you subscribe to our mailing list, we may send information about:

  • Events
  • Promotions
  • Special offers
  • News and updates

You can withdraw your consent and unsubscribe at any time by:

  • Clicking the unsubscribe link in any email
  • Contacting us directly

We will never sell your personal information to third parties.

7. Sharing Your Information

We may share your information with trusted third-party providers that help us operate our business, such as:

  • Website hosting providers
  • Booking system providers
  • Email marketing platforms
  • Analytics providers
  • Payment processors

All third-party providers are required to handle your information securely and lawfully.
We may also disclose information where required by law.

8. Cookies

Our website uses cookies and similar technologies.
Cookies help us:

  • Ensure the website functions correctly
  • Analyse website traffic
  • Improve user experience
  • Remember your preferences

Where required by law, we will request your consent before placing non-essential cookies on your device.
For more information, please see our Cookie Policy.

9. Google Analytics and Similar Services

We may use analytics services such as Google Analytics to understand how visitors use our website.
These services may collect information including:

  • IP address (where applicable)
  • Device information
  • Browsing behaviour

You can control cookie settings through our cookie banner and browser settings.

10. Data Retention

We only retain personal information for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet legal, accounting, and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details above.

12. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no online transmission or storage method can be guaranteed to be completely secure.

13. International Transfers

Where personal information is transferred outside the United Kingdom or European Economic Area, we will ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTAs)
  • Standard Contractual Clauses approved by relevant authorities

14. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

15. Children's Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised "Last Updated" date.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Four Leaf
53 – 59 West Street, Sheffield, S1 4EQ
Email: [email protected]
Telephone: 0114 322 1798